From Reactive to Ready: The Tech-Enabled Dining Compliance Playbook for SNF, AL, & Hospitals

This webinar was hosted live on September 10, 2026, as a collaboration between ANFP and MealSuite. 

The resident dining experience is one of the most observed and regulated moments in any care setting, where clinical care, hospitality, and compliance all meet at the table. Most teams are still relying on outdated checklists and reactive fixes when a simple set of tech tools could catch problems before they become deficiencies.

Host Jon Williams, Registered Dietitian, provides a practical session on tools and systems that can help your team find the right regulatory guidance fast, catch intake and satisfaction issues through structured dining observations, coach front-line staff on person-centered service and navigate the gray area when a resident refuses a nutrition-related physician order. Walk away with tools you can use right away: quicker ways to locate regulatory answers, a repeatable observation process, coaching language staff will actually use, and ways to document resident choice vs. refusal.

ANFP members can earn 1.0 GEN CE for FREE from this webinar through October 11, 2026.