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ACE All-Year Long: Improving the Dining Experience in Healthcare Communities

This session was recorded on July 22, 2020 at the 2020 ANFP Virtual Annual Conference & Expo (ACE).

Speaker: Suzanne Quiring, RD, CDM, CFPP

This session appreciates that every community is unique in physical layout, number of dining rooms, level of care, type of residents, leaders & staff, and overall culture. Also, that food is only nourishing if people actually eat it, so in an effort to maximize this, Suzanne will shares from 25+ years of experience the top 10 ingredients needed for a recipe of success when it comes to a positive dining experience. Topics range from knowing the best resources to lean on, changing our institutional ways & language, culture change resources, dining surveys, moving towards self-determined meal service, power of social media & an enhanced dining team, and more. You will receive little nuggets that you can take back to your workplace as we shift towards a hospitality culture.

ANFP members who view this webinar and complete the quiz are eligible to receive 1.0 GEN CE credit. Purchase the webinar in the ANFP Marketplace HERE or click the button below and complete the quiz.

This course is a level II continuing competence. View continuing competence level descriptions HERE.